This section explains how to safely use the chemical dispensing system in the kitchen, including how to replace concentrated chemical bottles and how to prevent exposure to hazardous products.
The dispensing system automatically mixes concentrated chemicals with water to the correct dilution.
This reduces chemical exposure, prevents over-concentration, and ensures cleaning and sanitizing solutions are made consistently and safely.
When working with the dispensing system or changing chemical bottles, workers may be exposed to:
Concentrated detergents, sanitizers, degreasers, and acids
Splashes to eyes or skin
Vapours when disconnecting or reconnecting bottles
Leaks or spills from damaged containers or tubing
Incorrect chemical flow if lines are cross-connected
Reactions from mixing incompatible chemicals if bottles are attached incorrectly
When handling concentrated chemical bottles or working on the dispensing system, workers must wear:
Chemical-resistant gloves
Protective goggles or face shield
Apron or long sleeves (recommended when handling corrosive products)
PPE is required for:
Removing empty containers
Installing new containers
Handling leaks or spills
Troubleshooting chemical flow issues
Put on required PPE.
Identify the correct chemical for the line (detergent, sanitizer, rinse aid, etc.).
Inspect the new bottle for damage, leaks, or missing labels.
Make sure the area is clear and dry.
Hold the pickup tube upright when removing it to prevent splashing.
Allow any remaining chemical on the tube to drip into the empty container.
Set the empty bottle aside and close or cap it.
Remove the cap carefully to avoid splashing.
Insert the pickup tube straight down into the new bottle until it reaches the bottom.
Ensure the connection is secure and upright — no tipping or kinking of the tube.
Run a short test or prime cycle (sanitizer, detergent, or rinse line depending on the product).
Confirm solution is flowing correctly.
Check for leaks at the tube, cap, or connection point.
Wipe up any residue or drips.
Store the new bottle in a stable, upright position.
Move empty containers to the designated area for return or disposal.
Remove gloves and wash hands after handling concentrated chemicals.
Only use the system to dilute chemicals — never mix chemicals manually.
Ensure pickup tubes stay submerged at all times.
Do not connect a tube to an unlabelled or incorrect product.
Never transfer chemicals into unmarked containers.
Keep chemical containers below eye level when possible to reduce splash risk.
Avoid inhaling vapours when changing containers.
Do not modify or adjust dilution tips unless trained.
Report leaks, unusual smells, incorrect dilution, or blocked lines immediately.
Keep chemical containers stored upright and in their designated area.
Do not store chemicals near food or food preparation surfaces.
Keep the area around the dispenser clean and dry.
Ensure all containers remain properly labelled and closed when not in use.
(Full first-aid steps for each chemical are included in the Workplace Chemicals Page)
General rules:
Eyes: Rinse with water for at least 20 minutes.
Skin: Wash immediately with soap and water; remove contaminated clothing.
Inhalation: Move to fresh air.
Ingestion: Do not induce vomiting. Sip water and inform a supervisor.
Report any exposure or spill to the manager right away.